Risk management is the process of identifying, assessing and managing potential issues that could have a negative impact on an organization’s business operations and financial performance. It involves being mindful of potential risks and what could go wrong — both the expected and the unexpected. Risk managers must be aware of all forms of risk in their area of responsibility — and beyond, if possible. They should know how those risks would affect the business and what steps to take or what contingency plans to activate to reduce risks and avoid business problems.
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People management and leadership skills
All the problem-solving skills in the world are useless if managers can’t rouse the troops. Risk managers need good people management and leadership skills to inspire and incentivize staff members. In some cases, risk management might require upsetting the apple cart, and managers need the respect of their team through the inevitable challenges.
Business understanding
To identify and estimate risks to a company, risk managers need to understand how the business works. They can’t say finance doesn’t matter because they’re in IT, or vice versa. Business understanding is a must — especially if the risk manager aspires to join the C-suite in the future.
Problem-solving skills
Risk managers also need to be able to solve problems. While some risks might require passing the issue on to someone above a risk manager’s pay grade, others often will be left to the risk manager to solve. As a result, they need to like getting their hands dirty from a problem-solving standpoint.
Ability to plan risk management approaches
After preparing the ranked list of risks, a risk manager then needs to lead the process of planning how to manage them. That could include accepting risks that are deemed reasonable based on an organization’s agreed-upon risk appetite and risk tolerance or adopting strategies to mitigate risks so they pose less of a business threat. In other…
Financial knowledge
Risk managers need to know the potential cost of network outages and security breaches, as well as the likely financial impact of other business risks. Ultimately, financial risk will get everyone’s attention in the C-suite and individual departments. The costs of lost productivity, lost income and financial penalties can be crippling to a business if…
Adaptability
Risk management requires constant education and keeping up with relevant news, trends and issues. Not so long ago, no one had heard of ransomware. Now, it’s one of the greatest cybersecurity threats that companies face. News sites and industry journals should be regular reading material for risk managers.